DAY 5 - 12 Days of Christmas

Thank you for choosing Sink Golf for your golfing needs. We are committed to providing you with exceptional service and ensuring your complete satisfaction with every purchase.

Shipping Process:

• All products (except custom builds) purchased through Sink Golf are processed and shipped within 2 working days from the date of purchase.
• Orders are shipped during regular business hours, Monday through Friday, excluding holidays.
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Know Your Build Orders:

• All 'KNOW YOUR BUILD' orders will be dispatched within 14 days.
• For UK/Europe orders, expect arrival within 15 working days via APC/DHL.
• USA orders will arrive within 17 working days.
• Worldwide orders will be delivered within 17-18 working days, shipped with DHL.
• Import/custom fees are included in the selected price for all worldwide orders.

Shipping Address Details:

• It is imperative that customers provide accurate and complete shipping address details during the checkout process to ensure prompt and accurate delivery.
• Sink Golf will not be responsible for any delays or delivery issues resulting from inaccurate or incomplete shipping address information provided by the customer.

Engraving, Headcover, and Grip Choices:

• When customising your order with engraving, headcover preferences, or grip choices, please ensure that all details provided are correct.
• Sink Golf will fulfill orders according to the specifications provided by the customer at the time of purchase.
• We recommend reviewing your customisation preferences carefully before completing your order to avoid any discrepancies.

Shipping Rates:

• For orders shipped within the UK, shipping is free of charge with APC Next Day Delivery.
• For international orders (DPD Express Delivery), shipping is available at a rate of $20 USD.
• Customers will be provided with shipping rate options before finalising their purchase.
• Please note that additional charges may apply for expedited shipping or international deliveries.

Shipping Delays:

• While we strive to ensure timely delivery of all orders, unforeseen circumstances such as weather conditions, carrier delays, or logistical challenges may occasionally cause delays.
• Sink Golf will make every effort to communicate any potential delays to customers and provide updates on the status of their shipment.
• We appreciate your understanding and patience in such situations.

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at olly@sinkgolf.co.uk. We are here to assist you and ensure a seamless shopping experience with Sink Golf.

Thank you for choosing Sink Golf for your golfing needs.